Effective Date: [1 Jan 2025]

At Cake Pearls (“we,” “our,” “us”), we value the trust you place in us when you visit our website www.cakepearls.com and purchase our products. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit/debit card details, UPI, net banking, or other payment details (processed securely via our payment gateway partner; we do not store your full card information).

  • Account Information: Username, password, and order history (if you create an account).

  • Technical Data: IP address, browser type, device information, and cookies for improving your browsing experience.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and services.

  • Send you order updates, shipping notifications, and promotional emails (you may opt out anytime).

  • Prevent fraud, unauthorized transactions, and ensure secure payments.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and shopping cart details.

  • Analyze website traffic and improve performance.

  • Provide personalized offers and recommendations.

You can disable cookies in your browser settings, but some features of the site may not function properly.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third parties in the following cases:

  • Payment Gateways & Banks: To process secure transactions.

  • Logistics Partners: To deliver your orders.

  • Legal Authorities: If required by law or to protect our rights.

All third-party partners are required to keep your data secure and use it only for the intended purpose.

5. Payment Security

Your payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your complete card details on our servers. Industry-standard encryption (SSL) is used to protect your sensitive information during online transactions.

6. Data Retention

We retain your personal information only as long as necessary for fulfilling your orders, complying with legal obligations, resolving disputes, or enforcing agreements.

7. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data (subject to legal or contractual obligations).

  • Opt out of marketing communications anytime.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

We do not knowingly collect or process personal data from children under 18 years of age. If we discover that we have unintentionally collected such data, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Cake Pearls
Website: www.cakepearls.com
Email: cakepearlsofficial@gmail.com
Phone: +91 9999023095